Anecdote: using stories for effective communication
Anecdote is an Australian consulting firm that uses narrative techniques to improve business communication.
- An example shows how using a story to teach a child about diet is more effective than nagging.
- social contexts for stories: stories are created from our behavior and life events, and are used to persuade, communicate, and remember.
- A warning that stories don't solve the problem of capturing tacit knowledge: stories are contexual communication, valid in your current place and time. "You need to tell and listen to stories to transfer (not capture) tacitly held knowledge."
Anecdote offers a guide to running Anecdote Circles in your organisation for team building, conflict resolution, communication, and evaluation.